Terms & Conditions
Effective Date: 9 February 2026By accessing our website, placing an order, or using our online ordering platform, you agree to the following Terms and Conditions. Please read carefully before using Appam Palace's services.
These Terms govern your use of Appam Palace's services — online ordering, delivery, takeaway, dine-in, and My Account features.
We reserve the right to update these Terms at any time without prior notice. Continued use constitutes acceptance.
- All orders subject to availability and confirmation
- Prices in Malaysian Ringgit (MYR) and may change without notice
- Orders cannot be modified or cancelled once confirmed
- You are responsible for maintaining confidentiality of account credentials
- You agree to provide accurate and complete information
- Appam Palace not liable for unauthorized access caused by user negligence
- Payments processed through secure third-party gateways
- Appam Palace does not store sensitive payment details
- All transactions subject to verification and approval
- Delivery times are estimates — traffic, weather, or operations may affect them
- Customers must ensure accurate delivery details
- Appam Palace not responsible for delays from incorrect information
Customers responsible for informing us of allergies before placing an order.
All content — logos, images, text, designs — is property of Appam Palace and may not be reproduced or used without written permission.
Appam Palace not liable for indirect, incidental, or consequential damages from use of our services, to the extent permitted by law.
These Terms governed by the laws of Malaysia. Disputes subject to exclusive jurisdiction of Malaysian courts.
10. Contact Information
Enquiries regarding these Terms: