Appam Palace

Effective Date: 9 Feb 2026

By accessing our website, placing an order, or using our online ordering platform, you agree to the following Terms and Conditions.

1. General

These Terms govern your use of Appam Palace’s services, including online ordering, delivery, takeaway, dine-in, and My Account features.

We reserve the right to update these Terms at any time without prior notice.

2. Online Orders

• All orders are subject to availability and confirmation

• Prices listed are in Malaysian Ringgit (MYR) and may change without notice

• Orders cannot be modified or cancelled once confirmed

3. My Account

• You are responsible for maintaining the confidentiality of your account credentials

• You agree to provide accurate and complete information

• Appam Palace is not liable for unauthorized access caused by user negligence

4. Payments

• Payments are processed through secure third-party payment gateways

• Appam Palace does not store sensitive payment details

• All transactions are subject to verification and approval

5. Delivery and Takeaway

• Delivery times are estimates and may be affected by traffic, weather, or operational factors

• Customers must ensure accurate delivery details

• Appam Palace is not responsible for delays caused by incorrect information

6. Food Allergies and Dietary Requirements

Customers are responsible for informing us of any allergies or dietary requirements before placing an order. While we take precautions, cross-contamination may occur.

7. Intellectual Property

All content on our website, including logos, images, text, and designs, are the property of Appam Palace and may not be used without written permission.

8. Limitation of Liability

Appam Palace shall not be liable for any indirect, incidental, or consequential damages arising from the use of our services, to the extent permitted by law.

9. Governing Law

These Terms and Conditions are governed by the laws of Malaysia.

10. Contact Information

For enquiries regarding these Terms:

Email: appampalace@gmail.com

Address:
5, Jalan Maxwell,
Pusat Bandar Rawang,
48000 Rawang, Selangor